We hope all of our Boyd ISD students and staff have a great summer! We can't wait to see you next school year!

Boyd Independent School District

Skip to main content
Mobile Menu

New Parent Portal Support

To obtain your students Portal ID number, please contact their campus PEIMS clerk.
 
Elementary: Gabby Lara
 
Intermediate & Middle School: Fancy Nelson
 
High School: Dawn Cate
 
Ascender Parent Portal Troubleshoot
  • Parents will use the same account information (User Name & Password) they used for txConnect.

 

  • Supported Browsers:  Firefox, Safari, Google Chrome

 

  • Browsers Issues:  Sensitive to browser settings

 

  • Update browser to latest version

 

  • Parent cannot see the menu (browser page zoom set to 75% or less)

 

  • Alerts may be reset to OFF after the migration.  Parents will need to go to Alerts > Set Alerts and verify the alerts are setup per their requirements.

 

  • The email address associated with the Parent Portal account must also be entered on the student’s Contact tab for alerts to function (?); parent must verify their email address on the My Accounts page.

 

  • Parent cannot verify email address……they need to check both their Junk and Spam folders for the verification message.

 

  • If parent receives message “Something went wrong with your request”, they district must delete the account and have the parent register for a new account.

 

  • New Account – email address is REQUIRED

 

  • All students associated with the parent account must have the same email address on the Contacts tab in Registration.

 

  • Mobile App does not work with ASCENDER Parent Portal.
 
Stop Bullying